Mitsubishi Controls & the Comfort App
Every zone from the wall, the remote, or your phone — including the camp on Schroon Lake you're not at right now.
- Mitsubishi Diamond Contractor ELITE
- 12-year parts & labor warranty
- 180-Day Comfort Guarantee
- Veteran-owned since 2013
Three ways to run the system
Wireless remote — included with every indoor unit. Temperature, mode, fan speed, vane direction and a weekly timer.
MHK2 wall thermostat — a familiar wall-mounted control for people who want a thermostat, not a remote. Reads the temperature where you live instead of at the unit, and works with the Mitsubishi Comfort App.
Mitsubishi Comfort App — every zone from your phone, anywhere. Schedules, geofencing, freeze-protection alerts, and a running view of what each zone is doing. Works with Amazon Alexa and Google Assistant. It's included automatically with every new Mitsubishi heat pump we install — no separate purchase, no setup fee — and we set it up on your phone at commissioning.
Specifications that matter
| App | Mitsubishi Comfort App (iOS / Android), Wi-Fi adapter per indoor unit — included free with every install |
|---|---|
| Wall control | MHK2 wireless thermostat |
| Voice | Amazon Alexa, Google Assistant |
| Scheduling | Per-zone weekly schedules, vacation mode |
| Alerts | Temperature alerts for unoccupied camps and rentals |
| Compatibility | All current Mitsubishi indoor units; 24V thermostat adapter for ducted units |
Exact model, capacity and efficiency ratings are selected per zone at your free estimate. Figures shown are typical for current Mitsubishi Electric residential lines.
Best for
- Second homes, camps and short-term rentals
- Households that want one thermostat per floor instead of a remote per room
- Anyone who wants to pre-heat or pre-cool before arriving home
Questions about controls units
Is the app required?
No. Every unit works fully from its remote. The Comfort App is included with every install at no extra cost, and most people end up using it once they've tried it.
Does it need Wi-Fi?
Yes, a home Wi-Fi network. The adapter is installed inside each indoor unit.
Can I get an alert if the camp drops below 40°F?
Yes — the Mitsubishi Comfort App sends temperature alerts, which is the main reason seasonal homeowners on Lake George and Schroon Lake use it.
Can multiple people control it?
Yes, share the account across family members' phones.
Does the wall thermostat replace the remote?
It can. The MHK2 mounts where a normal thermostat would and controls that zone; the remote still works alongside it.
What if the internet goes down?
The units keep running on their last settings and the remotes and wall thermostat still work — only remote app access pauses.
Rebates Available
New York homeowners switching from oil, propane or electric baseboard to a Mitsubishi cold-climate heat pump qualify for National Grid or NYSEG rebates, and Vermont homes qualify through Efficiency Vermont plus utility bonuses. Rebate amounts change by program and tier — we tell you exactly what your home qualifies for at the free in-home estimate and handle the entire application for you.
What is your oil, propane or gas heat really costing you?
Enter your ZIP, home size and current fuel. See your real annual cost, what a Mitsubishi heat pump would cost to run instead, and your 5-year cost of doing nothing — with current NY and VT rebates applied.
Prefer to talk? Book 24/7 at (518) 333-7431 — estimates, repairs & cleanings, any hour. Live person: (518) 719-5614, Mon–Fri 8–5.
- Your number, not an average. Modeled on your ZIP's climate, your fuel price and your system's age.
- Three paths compared. Single-zone, hybrid with your existing furnace, or whole-home Hyper-Heat.
- Rebates included. NYS Clean Heat and Vermont incentives factored in — we confirm your exact number.
- Emailed to you. Keep the report. Nobody calls unless you ask us to.