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For existing customers

Customer Portal Login

Your appointments, estimates, invoices and service history in one secure place. No password needed: enter your email or mobile number and we send you a one-time login link.

What you can do in your portal

See your appointments

Check the date and arrival window for your next service visit or installation.

Approve estimates

Review your proposal options and approve the one you want online.

View & pay invoices

Pay any open invoice by card and download a copy for your records.

Service history

See past visits and work performed on your system. Handy for warranty records.

How to log in

  1. Click "Log In to Your Portal"

    The secure portal opens in a new tab.

  2. Enter your email or mobile number

    Use the one we have on file for your account.

  3. Tap the link we send you

    You're in. No password to create or remember.

Portal questions

I didn't get a login link.

Check your spam or promotions folder, and make sure you used the same email or mobile number we have on your account. Still nothing? Call the office at (518) 719-5614 (Mon–Fri 8–5) and we'll update your contact info.

I'm a new customer. Do I have a portal?

Your portal is created automatically once we schedule your first visit or send your first estimate. Need an estimate? Request one here.

Can I book service through the portal?

The fastest way to book is our 24/7 booking line at (518) 333-7431, which schedules estimates, service and cleanings any time of day.

What homeowners say

Don't take our word for it

4.9 from 250+ Google reviews · Read them all →

“This company operates like a functional family. Everyone is skilled, knowledgeable, and has a healthy attitude and work ethic. They were here when they said they'd be and did what they said they'd do with total attention to detail. There's no substitute for peace of mind.”

Mark S. · Google review, May 2026

“Great interaction all around with the company. Had them install a mini split system. Excellent customer service — from the estimate on site visit to the install, each individual was kind and professional.”

Lou H. · Google review, Aug 2026

“Superior CO-OP HVAC installed my Mitsubishi mini split and did a great job. It's so quiet and cools my place quickly. I highly recommend them.”

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