Providing you with heat & air conditioning

Are you in need of heat pump repair or installation in your home or place of business?

We are Superior Co-Op HVAC and we would love to be your go-to HVAC technicians in the Albany, Troy, Clifton Park and Sartaoga Springs, NY area. With Superior Co-Op HVAC on the job, you can rest assured that your heat pump service, repair or installation technician will be highly trained, prompt and friendly every step of the way.

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Providing you with heat & air conditioning

Cold-Climate Heat Pump: Fossil free, zoned and smart phone controlled these provide an all-in-one solution!

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Mitsubishi Single Zone Option 1

Multi Zone

Mitsubishi Multi Zone Option 1

Hyper Heat / Cold-Climate Heat Pumps

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Proud Mitsubishi Diamond Preferred Dealer for Heat Pumps

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Are you in need of heat pump repair or installation in your home or place of business?

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We are Superior Co-Op HVAC and we would love to be your go-to HVAC technicians in the Albany, Troy, Clifton Park and Sartaoga Springs, NY area. With Superior Co-Op HVAC on the job, you can rest assured that your heat pump service, repair or installation technician will be highly trained, prompt and friendly every step of the way. Our number one goal is to make sure that we can walk you through the entire process from our initial analysis to pricing to our installation or repair of your heat pump. With our winning combination for experience and education, you will always get the most knowledgeable technicians in the industry.

Superior Co-Op HVAC Awarded Mitsubishi Electrics Highest Award

When your paying for the best, you should have the best install & maintain it as well!
M Series Residential Multizone H2i left

What are the benefits of a heat pump?

The effectiveness of a heat pump in your house will astound you! We at Superior CO-OP HVAC are happy to reassure you that we can offer a year-round climate control solution. In the summer, a heat pump will remove the heated air from your house and keep you cool. Our heat pumps work in reverse throughout the winter, drawing heat from the outside air and transferring it into your home. This procedure is effective down to temperatures as low as -15 degrees Fahrenheit. A heat pump heats your home by sucking in cold air, passing it over specialized heating coils, and then circulating it around your house to give you heat in the winter. This is similar to how an air conditioner in reverse works. The cost reductions from using a Superior CO-OP HVAC heat pump are its finest feature.

Professional Mitsubishi Heat Pump Installers

Our staff of knowledgeable specialists can assist you in identifying your requirements and the cold-climate heat pump that will best meet those requirements. In terms of service, installation, and complete client satisfaction, our team of specialists is dedicated to becoming the best in the region. As trustworthy as the items we install, you can rely on us.

Amazing Financing and Rebates Available

We will layout all your options along with your free quote.

Every Superior CO-OP HVAC service, repair and installation starts with our energy analysis

Superior CO-OP HVAC will conduct a thorough energy analysis for every heat pump, servicing, repair, and new installation. We strive to offer you the most effective heating and cooling systems that also fit your needs and your budget. We perform this energy analysis for you using our in-depth knowledge and a variety of highly specialized technologies. In addition to ensuring that you receive the greatest prices on our components, services, and products, we also consider the long-term cost of energy. We will never try work without your agreement and will always stay inside your budget. We are the trusted leaders in the heating and cooling sector in your community!

The Superior Co-Op HVAC is a licensed heat pump contractor

Due to the rapidly changing nature of technology, our technicians constantly receive updated training to maintain their leading-edge status in the field. No matter what issue you may be having, we are completely qualified and certified to work on all HVAC systems, including heat pumps, and we guarantee you the best service available. We have strived to develop partnerships with specific HVAC manufacturers so that we can always deliver you the best in repairs and maintenance services on a wide selection of brands. We take great pleasure in our considerable training and understanding in the field of HVAC system repairs. Our goal is to keep your system functioning as smoothly as it did when it was first installed. You will save a ton of money with cold-climate heat pumps, and there are incentives and financing options.

You can rest assured that with Superior Co-Op HVAC you will always get:

  • In-home consultation
  • Up front pricing
  • Customized system installation and sizing according to your needs
  • Energy efficiency assessments
  • Finance options
  • Factory warranties and extended labor warranties
  • Affordable maintenance plans

Reduce Your Heating & Cooling Bills Dramatically

Zoned comfort & smart home technology dramatically reduce your monthly expenses.

“We are very happy with the heat pump and cassettes; they look great and feel even better. It was a pleasure working with Josh and Brett and they did a meticulous job of putting in cassettes, as I said, they look great!

From start to finish, from your initial visit, the online appt. and invoicing, and installation was a very positive experience. Also, just wanted to let you know I paid the balance of our bill this morning using my debit card.

Best wishes for continued success!”


Heat Pumps
Gary Bourdeau
Gary Bourdeau
I’ve been looking into having mini splits installed in my house for a while now. Highly recommend Superior Co-Op with them being a Diamond dealer. Dan our sales rep took his extra time talking us through pricing and what it all entails. Was really satisfied with the installation. Tom, Donovan, and Ricky were all professional. They were polite and respectful and really took there time. In 3 days they installed 4 mini splits and 2 heat pumps. This whole experience has been great and I would recommend Superior Co-Op to anyone looking into the idea of mini splits.
Ursula Winter
Ursula Winter
Couldn’t be happier with the product and service. From our first contact all the way through the final steps! 100% professional, courteous and thorough. Would recommend to anyone.
William Penny
William Penny
We had a great experience with the Scoop team. From the start with Rebecca on the estimates and early information to help us make a decision to the install team. Everyone was friendly and through and did a quality job. The installation was very well done. While not the cheapest solution we are very happy with the result.
Kaleb Walker
Kaleb Walker
I had mini splits installed for my garage and the living space above the garage. Superior Co-Op was fantastic. My uncle had his system installed by Superior Co-Op and recommended them. Absolutely no complaints. They made sure we were on the same page through the whole process. If you're considering doing mini splits definitely check them out as the NYS rebates are good and Superior takes care of it.
Gregg Bosak
Gregg Bosak
I got 3 estimates. SCOOP was by far the most knowledgeable and professional of all. Installation was scheduled and performed by highly skilled and friendly installers. I'm very happy I went with SCOOP.
Austin Rivera
Austin Rivera
Superior HVAC designed, quoted and installed a whole house heating/cooling ductless system. The design and quoting process was professional and timely, pricing fell within the middle of three quotes from multiple contractors. Why I decided to go with Superior was the brand (Mitsubishi) and the fact that they did a proper heat loss study to ensure the home will be heated, they also rolled rebates into the bottom line. The gentleman that installed the system were professional and neat, it did take a week and a half to complete the install due to snow storms, so this was not the companies fault. If I could give 4.5 stars, I would. The only reason I am giving 4 stars is due to some issues with the units themselves. This might not fall directly on Superior, but they were issues none the less. Two of the outdoor compressors had open technical issues (firmware did not work correctly), the system still worked, however created loud noises during heating cycles. This was a known issue that we found out after the install was complete (a Mitsubishi rep came 2.5 weeks after install to perform firmware update). Just after the firmware was updated, the main compressor for the 3 largest rooms in our home had an error code, turned out that the power board stopped working. Superior's service team did clear their schedule to correct this and will be installing a new part shortly. Overall, if you are looking for a market priced system with a service team that backs their product, look no further then Superior.
André French
André French
With the inefficiencies of electric resistance heating and the unfortunate rise in home heating oil over the last year, I struggled to learn which alternative source of energy might be most cost-effective, exploring a host of options available to me. Finally settling on heat pump technology, I drew from a list of installers that National Grid had assembled, businesses that work directly with NYS rebates, minimizing the personal burden of paperwork filing. From this list, I examined several offerings, landing on Superior Co-Op HVAC. I quickly learned to look no further. Not only did they provide Mitsubishi, manufacturer of the highest quality systems in the industry, but their business model emphasizing integrity and attention to customer and community, won me over. I am also a business owner, and from our inception in 1973, people have been the priority. Sure, we are here to make money, but the atmosphere we create in the process is of the greatest measurable value. I began with a mini split installation in the corporate office, attached to our home. The installation was a challenging one in that the structure was built in 1840, with two additions over the years. This meant that running the power would prove problematic. We settled on the placement of the exterior heat pump and interior wall mount, hoping for a clear line of sight to run the electric. This proved far too complicated given the crawl space under that area of the home. The Superior Co-Op HVAC techs did what they could to minimize the appearance of an alternative outdoor conduit. But, in the end, I just couldn’t live with the results. I have to say, these guys are the most understanding and accommodating team you can hope to work with. After exploring a number of differing options, we settled on one that eliminated what I knew would eventually feel to me like an eyesore. They made the extra trip, put in the extra work, and made this customer appreciative and 100% satisfied! Who did I work with? Austin in sales and consulting is an absolutely stand-up-guy, one any boss would want on his team. Glen was lead on overall management and troubleshooting. You could not ask for a more knowledgeable and considerate contributor to decision making. Trevor, Cliff, and a number of others, the names of whom unfortunately escape me now, were the most polite and diligent installers. You want these guys on your job. I briefly met owner, Gerry Davis, along the way. But honestly, watch the promo video on the company website. You will know Gerry, you will know why his company works, and you will know why they are poised to capture major market share in heat pump installation in the areas they service. View the video, every impression is family, and in my book, that cultivation of cohesive character and competence is paramount when you are talking business. Ahhh… but am I saving? Is this technology as efficient as advertised? Yes, and Yes! It has only been several months, but they have been very cold months and Mitsubishi has risen to the challenge drawing heat out of sometimes subzero exterior air and warming my office at a significant savings over every season I can recall. I decided on Mitsubishi because of their reputation for patented quality. I came to Superior Co-Op HVAC because they seemed competent, genuine, and state of the art. I will stay with Superior Co-Op HVAC because they have met every one of those criteria. I cannot recommend them more highly.
Jonathan West
Jonathan West
Absolutely top notch team. Professional beyond all expectations, upfront and honest. The quality and detail of the work was impeccable. I have used them in both commercial and residential installations.
Ben Kloss
Ben Kloss
I waited a couple of months to get an accurate read on my new heat pumps. I started out talking to Matthew. He did a great job walking me through the entire process, from what would work to heat my house efficiently, placement, size, type, and btus, he kept me posted on when my equipment was arriving for the installation and was available anytime I needed to have a question answered. The install happened in early November. Greg was my next line of communication. Also very knowledgeable, and helped me get things scheduled and going with my weird work schedule. Came to my house walked through, took note of where to place the indoor and outdoor units for best efficiency and did a great job as well The work crew was amazing. They were fast. Worked hard. Explained everything they were doing ( boy sounds like I bugged people alot 😀) They got job done a day sooner than was planned, and they worked so cleanly I didn't have to clean up after they left. Looked like they hadn't ever been there! What a great job all the way around. As for the heat pumps themselves. I love them. They work great. Keep my house at a nice steady temp. I will say I need to upgrade my insulation. My house is from the 1800s so it's drafty. My electric bill did go up. Which is going to happen. But it went up by an amount that is actually saving me several hundred dollars since i haven't had to turn on my oil furnace or propane fireplaces. We have had some good cold days and the temps stay right about where I want it. This company is great. Did an amazing job and well worth the investment! I'm so glad I pulled the trigger on these and talked to Matthew.
Nancy Howe
Nancy Howe
On February 11, 2022 Matthew Godfrey and Dan Davis arrived in the aftermath of a snow storm and went through my house to take measurements, look for places for Minisplit heat pump installation , and showed me all Mitsubishi heating and cooling options. An engineering report was generated , but at that time I could not afford a complete heating system and opted for one minisplit installation that was in the one spot that needed the greatest cooling and heating attention. That was installed in May of 2022. Matt followed up every step of the way and was fully supported by the team at Superior Co-Op HVAC. The installation was fast, efficient and attractive inside and out. I highly recommend Superior Co-OP HVAC for all Mitsubishi heating and cooling needs.

The Advantages of ENERGY STAR Certified Ductless Heat Pumps

“Ductless” mini-split heat pumps, which have been around for a while in Europe and Asia, vary from conventional house heating and cooling systems by: using a heat pump to deliver heating and cooling simultaneously.

For many years, heat pumps have been employed, mostly in temperatures in the South.
Do not use ductwork. Ductless mini-split heat pumps employ an indoor unit coupled to an outside unit in place of cumbersome, difficult-to-install ducting. Through refrigeration lines (which only need a three-inch hole in an outdoor wall for installation). One outdoor unit can be connected to up to 8 indoor units enabling various climates in each room.
Each indoor unit may deliver personalized heating and cool to each conditioned space, which is controllable via wall consoles, remotes, and smartphone apps.
reducing the cost of heating by 50% in comparison to traditional electric heating systems. Ductless mini-split heat pumps with the ENERGY STAR certification consume 60% less energy than conventional house electric resistance-based heating systems since they transfer heat rather than produce it.
reducing cooling expenses from traditional room air conditioners by 30%.
Ductless mini-split heat pumps that are ENERGY STAR certified have more advanced compressors and fans with speed-adjustable motors.

The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) web database identifies ductless mini split heat pump models that have received the ENERGY STAR (link is external). (To view a list, use the “Yes” checkbox under the “Labeled ENERGY STAR” search criteria.)

Typical Uses for Ductless Heat Pumps

Ductless mini-split heat pumps are being used more frequently in the following circumstances:

Homes with expensive electric heat, such as electric radiant baseboards, wall heaters, and furnaces, will also benefit from cooling.
older houses without ductwork that have never had central air conditioning, such as those with radiators or baseboard heat.
homes with costly central heating systems because of high fuel costs or inefficient systems.
extensions or outbuildings (such as a shed, barn, or garage) when it is not practical to expand the ducting or cooling/heating capacity.
spaces that aren’t frequently used (indoor units can be turned off to save money).
places where ductwork would be exposed to colder temperatures next to unconditioned spaces (e.g., a guest room above a garage).
new housing buildings in locations with high fuel prices.
older business structures without ductwork for extensions or air conditioning.

Additional Developments: Alternative Indoor Units and Cold Climate Heating

In the past, people were concerned about how well heat pumps worked to keep people warm in chilly climes. The heat pump has to work harder and harder to extract heat from the external air as the temperature drops. Modern heat pumps can function better in cold temperatures because they use sophisticated compressors and refrigerants. If this is a problem, seek ENERGY STAR models with a Heating Seasonal Performance Factor (HSPF) of over 12.0 BTU/Wh4 or check out the Northeast Energy Efficiency Partnership’s list of ductless mini-split heat pumps(link is external) made to function in colder locations (NEEP).

The appearance of the comparatively large interior floor or wall-mounted units could be another issue. Consumers in the United States, who are used to having their heating and cooling provided by barely perceptible vents in walls and ceilings, occasionally find the appearance of interior walls or floor-mounted units unpleasant. For a style that some American homeowners like, ductless system manufacturers, provide ceiling-recessed and short-run horizontal, duct-based air handlers.

Available Utility Incentives

Depending on the system being replaced, some regional utilities will offer refunds of up to $1,000 per unit for ductless heating and cooling systems that are ENERGY STAR certified. Here is a list of the readily available rebates.

Like an air conditioner, a heat pump moves heat from your house to the outside during the summer using a refrigeration cycle. In the winter, a heat pump brings heat from the outdoors into your house by running the refrigeration cycle backward.

An air handler known as an indoor unit 2 circulates room air across refrigerant coils.

An outside unit’s compressor is in charge of maintaining the temperature of the coils.

Efficiency Maine needs single-head units with a Heating Seasonal Performance Factor (HSPF) of over 12.0 BTU/Wh and has installed over 10,000 ductless mini-split heat pumps to provide heat during tough winters and has discovered that they function incredibly well!

Heat Pump Myths Debunked

Heat pumps provide even, energy-efficient heating throughout your home or business without the hot and cold spots that other types of heating systems are known for.  However, heat pumps are not well understood, and many home and business owners have misconceptions about how they work. Here are the most common heat pump myths, debunked.

Heat Pumps Create Heat

Unlike other types of heating solutions, heat pumps don’t create heat — they simply move it from one place to another.

A Heat Pump Won’t Keep You as Warm as a Gas Furnace or Wood Stove

The truth is ductless heating systems are designed to keep the air in your home consistently comfortable instead of providing “bursts” of heat to warm up cold air. Thus, hot and cold spots are eliminated.

Gas Furnaces Are More Energy Efficient Than Heat Pumps

A gas furnace produces less than a single unit of heat for every unit of energy it uses, while a heat pump produces two to three units of heat for every unit of energy used.

If You Have a Heat Pump, You Can’t Use Any Other Heating System 

Heat pumps work well as a supplemental heating system, meaning they can be easily used in conjunction with central heat, baseboard heat, wood stoves, and other forms of heating.

Heat Pumps Don’t Work in Weather That Is Too Cold

Mitsubishi Electric uses patented “flash injection” and Hyper-Heating INVERTER® (H2i®) technology that allows their heat pumps to produce efficient, superior heating in temperatures as low as -13 degrees Fahrenheit.

What is a heat pump?

Heat pumps transfer heat by circulating a substance called a refrigerant through a cycle of evaporation and condensation. A compressor pumps the refrigerant between two heat exchanger coils. In one coil, the refrigerant is evaporated at low pressure and absorbs heat from its surroundings.

Is a heat pump a good idea?

A heat pump is the most efficient heating machine on the market. For every dollar of electricity you put into a heat pump, you get back $2 to $4 of heat. That's energy efficiency! Plus, a heat pump also acts as a central air conditioner in summer, giving you year-round comfort.

What are the pros and cons of a heat pump?

7 Heat Pumps Advantages and Disadvantages Lower Running Costs. Heat pumps are cheaper to run than systems based on combustion. ... Less Maintenance. Heat pumps require less maintenance than the combustion heating systems. ... Safety. ... Carbon Emissions. ... Provide Cooling. ... Long Life-Span. ... RHI Scheme.

Are heat pumps worth the money?

When it comes to cooling, a heat pump system is equivalent to any air conditioner of the same size. Heat pumps don't “lose” any power due to working as a heater as well. ... This makes a heat pump 3-4 times more energy efficiency in heating mode than an electric furnace.

Which is better furnace or heat pump?

Heat pumps are more energy-efficient than furnaces because transferring heat is easier than making it. Under ideal conditions, a heat pump can transfer 300 percent more energy than it consumes. In contrast, a high-efficiency gas furnace is about 90 percent efficient.

What about cold-climate heat pumps, you ask?

Mini-split Heat Pumps and Heat Pumps for Cold Climates Are Extremely Efficient
Since you are here because you are interested in acquiring further knowledge regarding heat pumps that may be utilized in chilly environments, allow us to provide you with that information. The cold climate heat pump technology produced by Mitsubishi can collect heat from the air even on the coldest days by circulating a refrigerant. This technology was developed by Mitsubishi. In order to ensure that this technology is effective even in frigid situations, Mitsubishi has invented a new innovation that they term the Flash Injection Circuit.


Having reliable heating systems is absolutely necessary in New England due to the harsh winters and the recent technical developments that have been made in the field of heat pump solutions. Because of the Flash Injection Circuit, even regions that experience cold winters may reap the benefits of using an outdoor-air-powered mini-split heat pump throughout the whole year. This is because the pump is able to draw in warmer air from the surrounding environment.


We have learned a thing or two over the years thanks to our expertise working as a provider of heat pumps in Northern New York. Low-ambient heating is where heat pumps typically struggle the most. It is not an easy task to successfully heat a building with a heat pump when the outside temperature is below zero. Thank goodness, our FS model is driven by Hyper-Heat Plus Technology, which maintains a 100% heating performance all the way down to -5 degrees Fahrenheit and can continue to run effectively all the way down to -14 degrees Fahrenheit. Even on the coldest days, there is the option of enjoying the improved indoor circumstances.

Sensors for use in cold-weather heat pumps

The 3D i-see Sensor that comes with the FS version is capable of mapping a whole room into 752 distinct zones. Last but not least, it makes use of the heat generated by your own body to precisely locate you and your loved ones. The 3D i-see Sensor has the ability to differentiate between a person and their pet because to the pinpoint precision it possesses.

You can be certain of obtaining the high-caliber service you deserve when you work with a local Mitsubishi Electric Diamond Contractor Elite who specializes in heat pumps. This will allow you to relax and enjoy the experience. We will work hard to ensure that you receive the most benefit from any tax exemptions, credits, or subsidized loan programs that the government may provide. In order to empower you to make an informed decision, we present you with all of the possibilities and information that are available. You will finally discover the best way to proceed with this situation. Instantaneously, one may make significant cost reductions. Elevate the overall value of the property. Through the use of our Kumo Cloud mobile app, you will have cutting-edge control over the temperature in your own house.
Kumo Cloud for Heat Pumps Designed for Cold Climates

The personnel at Superior CO-OP HVAC have made it a priority to continually educate themselves on emerging technology that may be of benefit to our customers.

It is essential that we provide you with the options that are most suited. We are aware that the requirements and resources of each person are different. The main distinction between us and other companies is that we offer the most reasonable prices for your existing circumstances. The residents of upstate New York have a lot of choices, but heat pumps designed for cold climates are at the top of our list.