Heat Out? Here's what to do
Call our 24/7 line at (518) 333-7431 — it books a technician any hour. After hours, the 24/7 AI booking line at (518) 333-7431 walks you through troubleshooting and dispatches a technician.
Book by phone any hour — no hold, no voicemail
Call (518) 333-7431 day or night, weekends and holidays. Our AI booking assistant answers on the first ring and puts you straight on the schedule.
- Free estimates
- Service & repair calls
- Annual cleanings
- No heat / no cooling
Want a live person? Office (518) 719-5614, Mon–Fri 8–5.
Rather type? Chat or request online.
Check these first (2 minutes)
- Thermostat or remote set to HEAT, not Fan/Dry/Auto-cool
- Breaker for the outdoor unit hasn't tripped
- Indoor filters clean; outdoor unit not buried in snow or ice
- Steam and a short pause is a normal defrost cycle — wait 10 minutes
- Furnace: power switch on, filter clean, pilot/ignition lit, oil tank not empty
Run the Mitsubishi troubleshooter → · How to reset a heat pump in winter →
Then call us
Maintenance plan members go to the front of the line. If a repair isn't worth it, we'll tell you and get temporary heat sorted while we quote a replacement.
Rebates Available
New York homeowners switching from oil, propane or electric baseboard to a Mitsubishi cold-climate heat pump qualify for National Grid or NYSEG rebates, and Vermont homes qualify through Efficiency Vermont plus utility bonuses. Rebate amounts change by program and tier — we tell you exactly what your home qualifies for at the free in-home estimate and handle the entire application for you.
Don't take our word for it
“This company operates like a functional family. Everyone is skilled, knowledgeable, and has a healthy attitude and work ethic. They were here when they said they'd be and did what they said they'd do with total attention to detail. There's no substitute for peace of mind.”
“Great interaction all around with the company. Had them install a mini split system. Excellent customer service — from the estimate on site visit to the install, each individual was kind and professional.”
“Superior CO-OP HVAC installed my Mitsubishi mini split and did a great job. It's so quiet and cools my place quickly. I highly recommend them.”
No heat, no cooling, or a system acting up?
Local technicians based in Cambridge and Ticonderoga, NY. Call now or book a repair visit online — we service Mitsubishi, furnaces, boilers, central AC and water heaters.
The 24/7 line books your technician any hour — nights, weekends, holidays. Live person: office (518) 719-5614, Mon–Fri 8–5.