Heat Out? Here's what to do
Call our 24/7 line at (518) 333-7431 — it books a technician any hour. After hours, the 24/7 AI booking line at (518) 333-7431 walks you through troubleshooting and dispatches a technician.
Book by phone any hour — no hold, no voicemail
Call (518) 333-7431 day or night, weekends and holidays. Our AI booking assistant answers on the first ring and puts you straight on the schedule.
- Free estimates
- Service & repair calls
- Annual cleanings
- No heat / no cooling
Want a live person? Office (518) 719-5614, Mon–Fri 8–5.
Rather type? Chat or request online.
Check these first (2 minutes)
- Thermostat or remote set to HEAT, not Fan/Dry/Auto-cool
- Breaker for the outdoor unit hasn't tripped
- Indoor filters clean; outdoor unit not buried in snow or ice
- Steam and a short pause is a normal defrost cycle — wait 10 minutes
- Furnace: power switch on, filter clean, pilot/ignition lit, oil tank not empty
Run the Mitsubishi troubleshooter → · How to reset a heat pump in winter →
Then call us
Maintenance plan members go to the front of the line. If a repair isn't worth it, we'll tell you and get temporary heat sorted while we quote a replacement.
Rebates Available
New York homeowners switching from oil, propane or electric baseboard to a Mitsubishi cold-climate heat pump qualify for National Grid or NYSEG rebates, and Vermont homes qualify through Efficiency Vermont plus utility bonuses. Rebate amounts change by program and tier — we tell you exactly what your home qualifies for at the free in-home estimate and handle the entire application for you.
No heat, no cooling, or a system acting up?
Local technicians based in Cambridge and Ticonderoga, NY. Call now or book a repair visit online — we service Mitsubishi, furnaces, boilers, central AC and water heaters.
The 24/7 line books your technician any hour — nights, weekends, holidays. Live person: office (518) 719-5614, Mon–Fri 8–5.