With the inefficiencies of electric resistance heating and the unfortunate rise in home heating oil over the last year, I struggled to learn which alternative source of energy might be most cost-effective, exploring a host of options available to me. Finally settling on heat pump technology, I drew from a list of installers that National Grid
had assembled, businesses that work directly with NYS rebates, minimizing the personal burden of paperwork filing.
From this list, I examined several offerings, landing on Superior Co-Op HVAC. I quickly learned to look no further. Not only did they provide Mitsubishi, manufacturer of the highest quality systems in the industry, but their business model emphasizing integrity and attention to customer and community, won me over. I am also a business owner, and from our inception in 1973, people have been the priority. Sure, we are here to make money, but the atmosphere we create in the process is of the greatest measurable value.
I began with a mini split installation in the corporate office, attached to our home. The installation was a challenging one in that the structure was built in 1840, with two additions over the years. This meant that running the power would prove problematic. We settled on the placement of the exterior heat pump and interior wall mount, hoping for a clear line of sight to run the electric. This proved far too complicated given the crawl space under that area of the home. The Superior Co-Op HVAC techs did what they could to minimize the appearance of an alternative outdoor conduit. But, in the end, I just couldn’t live with the results.
I have to say, these guys are the most understanding and accommodating team you can hope to work with. After exploring a number of differing options, we settled on one that eliminated what I knew would eventually feel to me like an eyesore. They made the extra trip, put in the extra work, and made this customer appreciative and 100% satisfied!
Who did I work with? Austin in sales and consulting is an absolutely stand-up-guy, one any boss would want on his team. Glen was lead on overall management and troubleshooting. You could not ask for a more knowledgeable and considerate contributor to decision making. Trevor, Cliff, and a number of others, the names of whom unfortunately escape me now, were the most polite and diligent installers. You want these guys on your job. I briefly met owner, Gerry Davis, along the way. But honestly, watch the promo video on the company website. You will know Gerry, you will know why his company works, and you will know why they are poised to capture major market share in heat pump installation in the areas they service. View the video, every impression is family, and in my book, that cultivation of cohesive character and competence is paramount when you are talking business.
Ahhh… but am I saving? Is this technology as efficient as advertised? Yes, and Yes! It has only been several months, but they have been very cold months and Mitsubishi has risen to the challenge drawing heat out of sometimes subzero exterior air and warming my office at a significant savings over every season I can recall.
I decided on Mitsubishi because of their reputation for patented quality. I came to Superior Co-Op HVAC because they seemed competent, genuine, and state of the art. I will stay with Superior Co-Op HVAC because they have met every one of those criteria. I cannot recommend them more highly.